Privacy
Policy

Last Updated: August 2026

XY ConneXion Coaching respects your privacy.

This Privacy Policy describes how XY ConneXion Coaching collects, uses, discloses, stores, and protects personal information when you visit http://XYConneXionCoaching.com, create an account, purchase products, enroll in training, participate in coaching or educational programs, communicate with us, or otherwise use our Services.

1. Information We Collect

Depending upon how you interact with XY ConneXion Coaching, we may collect information such as:

first and last name;
email address;
mailing or billing address, when necessary;
account information;
training or program enrollment information;
credentialing or licensing information where applicable;
transaction and purchase information;
communications you send to us;
information voluntarily submitted through forms, assessments, surveys, or program activities; and
technical and website-usage information.

We seek to collect information reasonably necessary to provide, administer, secure, and improve our Services.

2. How We Use Personal Information

XY ConneXion Coaching may use personal information to:

create and maintain accounts;
enroll participants in programs;
provide purchased Services;
administer training, credentialing, or licensing requirements;
process and administer transactions;
provide customer support;
communicate regarding accounts, programs, purchases, or Services;
send educational or promotional communications where permitted;
maintain website and account security;
prevent fraud or misuse;
improve programs and Services;
maintain appropriate business records; and
comply with applicable legal obligations.

3. Payment Information

Payments may be processed through third-party payment processors.

When a third-party payment provider processes a transaction, it may independently collect payment-card, financial, billing, fraud-prevention, and transaction information according to its own privacy practices.

XY ConneXion Coaching does not directly store complete credit- or debit-card numbers where those numbers are processed entirely by a third-party payment provider.

We may receive transaction-related information necessary to administer purchases, including payment status, purchase amount, transaction identifiers, and similar information.

4. Service Providers

XY ConneXion Coaching may use trusted third-party providers to support website hosting, email, data storage, payment processing, security, communications, analytics, customer support, and other technical or administrative functions.

These providers may process personal information as reasonably necessary to provide their services to us and are subject to their own contractual and legal obligations.

5. We Do Not Sell Customer Lists

XY ConneXion Coaching does not sell or rent customer lists.

If our data practices change in a manner that constitutes the “sale” or “sharing” of personal information under applicable privacy law, we will provide disclosures and choices required by applicable law.

6. Automatically Collected Information

When you use our website, certain technical information may be collected automatically.

This may include:

IP address;
browser type;
device information;
operating system;
access times;
referring website or page; and
interactions with our website.

We may use this information to operate and secure the website, troubleshoot technical issues, understand website usage, and improve our Services.

7. Cookies and Similar Technologies

XY ConneXion Coaching and service providers supporting the website may use cookies and similar technologies for authentication, preferences, security, fraud prevention, analytics, and website functionality.

If advertising or cross-context behavioral tracking technologies are used in a manner requiring additional disclosure or consent, appropriate mechanisms will be provided as required by applicable law.

8. Email Communications

We may send communications concerning accounts, purchases, programs, training, credentialing, security, or other Services.

Where permitted, we may also send educational, informational, or promotional communications.

Users may unsubscribe from marketing emails through the unsubscribe mechanism provided in those messages.

Unsubscribing from marketing communications does not necessarily prevent communications required to administer an active account, purchase, program, or contractual relationship.

9. Disclosure to Third Parties

We may disclose information to service providers reasonably necessary to operate our business and provide Services.

We may also disclose personal information where reasonably necessary to: comply with applicable law or valid legal process;
protect our legal rights or property;
investigate fraud, misuse, or security incidents;
enforce applicable agreements;
protect users or other persons; or
address circumstances involving safety.

10. Security of Personal Information

XY ConneXion Coaching uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide Services, maintain accounts and program records, administer credentialing or licensing relationships, satisfy legitimate business purposes, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Different categories of information may be retained for different periods.

12. Your Privacy Rights

Depending upon your residence and applicable law, you may have rights concerning your personal information, including rights to request access, correction, or deletion of certain information and other privacy choices.

Where applicable, California privacy law may provide qualifying consumers with additional rights concerning their personal information.

We will honor applicable privacy rights as required by law.

Privacy requests may be submitted to:

Email: Connect@XyConneXioncoaching.com

We may take reasonable steps to verify the identity of a person making a request.

13. Age Requirements

XY ConneXion Coaching is intended for adults age 18 and older.

Individuals under 18 are not permitted to independently create accounts, purchase Services, enroll in professional training or credentialing programs, or otherwise use Services intended for registered adult participants.

We do not knowingly collect personal information through those Services from individuals under 18.

If we learn that personal information has been collected from an individual under 18 contrary to this policy, we will take reasonable steps to address the situation and delete the information where appropriate.

14. External Links

Our website may contain links to third-party websites or services.

XY ConneXion Coaching is not responsible for the privacy practices or content of unaffiliated third parties. We encourage users to review the privacy policies of third-party services they choose to use.

15. Business Transfers

If XY ConneXion Coaching is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically as our Services, technology, business practices, or legal requirements change.

The current version will display the date it was last updated.

Where required by applicable law, we will provide additional notice regarding material changes.

17. Contact Information

For questions, concerns, or privacy requests:

XY ConneXion Coaching
25925 Barton Road, 948
Loma Linda, CA 92354

Email Address:
Connect@xyconnexioncoaching.com